All is good with registering and loading the machine until you go to actually use the label maker. The instructions, as well as all of the videos (I think there were 9 of them), lack in how to change or select fonts, borders, ect., is very frustrating for someone who is not technically savvy. I've even gone to YouTube and no one shows what each symbol/icon does. So, if there's anyone reading this who has a YouTube channel is able to give well-explained, visual help that would be very helpful. I realize it would be a long video but at least you'd be helping people like me who are visual learners.